Provides office services by implementing administrative systems, procedures, and monitoring administrative projects, works closely with all staff and assists the Program Manager, Finance Coordinator and the Executive Director: 

  • Assist and work with persons with all types of disabilities.
  • Ability to effectively advocate on behalf of persons with disabilities.
  • Promote and ensure the Independent Living philosophy is carried out in all services provided.
  • Promotes and fosters positive relationships with partnering agencies by providing information and representation of the agency.
  • Ensure the philosophy, mission, goals and core values of the agency are maintained.



  • Manages front office tasks with the ability to manage multiple tasks, prioritize workloads, effectively apply appropriate judgement and discretion in the decision-making process. 
  • Answers, screens, and directs telephone calls. Greets visitors and directs to appropriate person. 
  • Manages internal communications: Receives and distributes mail, forwards messages and faxes. Responds to routine inquiries or directs to appropriate personnel.
  • Provides information and referral as appropriate & assists staff in locating and coordinating services for consumers. 
  • Maintains and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary requirements.
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. 
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Coordinates preparation of reports, analyzing data, and identifying solutions; Performs basic departmental accounting.
  • Develops correspondence; sets up meetings; manages calendar; coordinates travel; provides customer service.
  • Ability to stay committed to the continuous improvement and mastery of the relevant knowledge related to this position. 
  • Other duties as assigned.



  • Three years’ related experience, or combined experience or employment with an agency that provides services to persons with disabilities. 
  • An Associate’s Degree from an accredited college or university, or a Bachelor’s or Master’s Degree in an unrelated field, and two years’ experience as described above. 



  • Ability to exemplify Independence Ownership Teamwork Compassion Professionalism Empowerment Creativity and Integrity which promote the agency’s core values. 



  • Must pass a Level II background check.
  • Effective oral, verbal, written and electronic communication skills. 
  • Demonstrate computer literacy skills and use standard office equipment (telephone, computers, scanners, etc.).
  • Ability to use various software to include Microsoft Office Word, Excel and PowerPoint.
  • Organizational and Time management skills. 
  • Ability to calculate figures and amounts.  
  • Planning skills. 
  • Internal and external customer service skills. 
  • Exercise discretion when dealing with confidential or sensitive information.
  • Perform job with minimal supervision.


Apply by sending cover letter and resume to


RCDS is a consumer led and Equal Employment Opportunity Employer. We welcome applications from all persons regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  If you are a member of one of the equity groups, you are encouraged to apply.

RCDS is a non-profit organization classified by the IRS as a 501(c)(3).